Terms & Conditions

1. About Us

We collect information in the following ways:

1.1

The domain www.spynzo.com is owned and operated by Spynzo, Sy.No. 31/2, 2nd Floor, PL Skyship Layout, Seegehalli, Kadugudi, Bangalore-560067

Our registered office address is:

📍 Spynzo, Sy.No. 31/2, 2nd Floor, PL Skyship Layout, Seegehalli, Kadugudi, Bangalore-560067, Karnataka, India.

2. Product & Service Purchases

2.1

All purchases and services availed through Spynzo are governed by our separate Terms of Sale.

3. Personal Information

3.1

When you interact with our platform, you may share personal information which will be processed in accordance with our Privacy Policy.

4. Accounts & Passwords

4.1

You confirm that you are legally capable of entering binding contracts under Indian law.

4.2

Certain features require you to create an account and provide accurate and updated information

4.3

You confirm that all information provided is lawful, truthful, and yours to submit.

4.4

Your information will be processed in accordance with these Terms and our Privacy Policy.

4.5

By creating an account, you authorize Spynzo to store and use this data to improve platform performance and experience.

4.6

You are responsible for maintaining confidentiality of your login credentials.

4.7

We reserve the right to disable, suspend, or delete your account without notice if you violate these Terms.

4.8

You are responsible for all activity under your account. If you suspect unauthorized access, notify us at help@spynzo.com

5. Acceptable Use Policy

When using Spynzo, you agree NOT to:

• Bypass platform security features.
• Share false, misleading, illegal, or harmful information.
• Impersonate another person or misrepresent identity.
• Use the platform if banned or suspended.
• Send spam, ads, promotions, or unsolicited messages.
• Upload content that is abusive, defamatory, explicit, hateful, illegal, or harmful.
• Engage in hacking, data scraping, or malware activity.
• Violate privacy rights, intellectual property, or applicable laws.
• Resell access to our platform or services.

Failure to comply may result in:

• Account restriction, suspension, or permanent ban.
• Legal action.
• Reporting to law enforcement.
• Removal of uploaded content.

6. Limited License

All intellectual property including content, logos, software, data, and design belong to Spynzo and/or its licensors. You are granted a non-transferable, limited personal license to access and use the Website

You may not:

• Copy, reproduce, modify, or distribute any content.
• Use automated tools (scrapers, crawlers, bots) to extract content.
• Use Spynzo content for commercial purposes without written permission.

7. Disclaimers

• Website access may be suspended or unavailable — permanently or temporarily — without notice.
• Content is provided on an "as-is" basis, without warranties.
• We do not guarantee error-free, virus-free, or uninterrupted access.
• To the extent permitted under law, Spynzo is not liable for direct or indirect financial loss, loss of business, goodwill, or data.

8. Indemnity

You agree to indemnify Spynzo, including its team and associates, against losses, claims, expenses, or legal actions arising from violation of these Terms or misuse of the platform.

9. External Links

Links to third-party websites are for convenience only. We do not endorse or control their content or policies. Accessing them is at your own risk.

10. Amendments

We may update these Terms at any time. Continued use after updates implies acceptance.

11. Severability

If any clause is found invalid, the rest of the Terms remain enforceable.

12. Termination

We may restrict or terminate your access at any time for violations of these Terms.

13. Jurisdiction

These Terms are governed by Indian law. All disputes are subject to the jurisdiction of courts in Bangalore, India.

14. No Legal or Professional Advice

Information on the Website is general and should not be relied on as professional advice.

15. Waiver

Failure to act on a breach does not imply waiver of our rights.

16. Delivery and Service Terms

• Express service excludes heavy or specialty items (e.g., carpets, shoes, curtains).
• Laundry Services include dry cleaning, carpets, shoes, wash and iron, wash and fold, apparels, cloth laundry, steam ironing.
• Delivery timelines may vary due to unforeseen circumstances.
• Packaging and delivery charges apply.

17. Account Deletion

You may delete your account via:

My Account → Delete Account

Upon deletion:

• Your profile will be disconnected from identifiable personal data.
• Remaining wallet balance (if any) will be forfeited.
• Completed order history will remain archived but anonymized.